BILLING RIGHTS SUMMARY IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR STATEMENT (UNLESS OTHERWISE NOTED, AND * OR ** IDENTIFIES AN OPEN END LOAN)
If you think your statement is wrong, or if you need more information about a transaction on your statement, write us on a separate sheet at the address shown below as soon as possible. We must hear from you no later than 60 days after we send you the FIRST statement on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights.
In your letter, give us the following information:
Your name and account number.
The dollar amount of the suspected error.
Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about.
You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your statement that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount you question.
THE FINANCE CHARGE IS CALCULATED ON OPEN END LOANS BY APPLYING THE DAILY PERIODIC RATE TO THE UNPAID PRINCIPAL BALANCE FOR THE ACTUAL NUMBER OF DAYS SUCH BALANCE REMAINS OUTSTANDING. TO GET THE UNPAID PRINCIPAL BALANCE WE TAKE THE BEGINNING BALANCE OF YOUR ACCOUNT EACH DAY, ADD ANY NEW ADVANCES, AND SUBTRACT ANY PAYMENTS OR CREDITS. THIS GIVES US THE UNPAID PRINCIPAL BALANCE FOR THAT DAY. THE FINANCE CHARGES ARE COLLECTED AT THE TIME OF A PAYMENT.
THE ANNUAL PERCENTAGE RATE (APR) IS SHOWN IN THE LOAN DESCRIPTION AREA FOR EACH LOAN FOLLOWED BY THE RATE TYPE. TYPES OF "ADJUST" OR "VARIABLE" INDICATE THAT THIS LOAN'S APR CAN CHANGE. THE DAILY PERIODIC RATE IS CALCULATED BY DIVIDING THE APR BY 360 OR 365 AS NOTED IN YOUR DISCLOSURES.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS
Telephone or write us at the phone number or address below as soon as you can.If you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt, we must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
Tell us your name and account number if any.
Describe the error or transfer you are unsure about and explain as clearly as you can why you believe it is in error or why you need more information.
Tell us the dollar amount of the suspected error.
We will investigate your complaint and will correct any error promptly.If we take more than 10 business days to do this, we will credit your account for the amount you think is in error; so that you will have use of the money during the time it takes us to complete our investigation.
Boulder Dam Credit Union P O Box 61530 Boulder City NV 89006-1530 702-293-7777
